Friday, March 14th 2025

ASUS Revamps PCIe Q-Release Mechanism Notorious for Scratching GPUs
ASUS has discreetly modified its controversial Q-Release Slim mechanism in the newly launched ROG Crosshair X870E Apex motherboard, removing a metal bracket linked to GPU PCIe connector scratches. The unannounced revision, spotted by Uniko's Hardware, follows months of backlash from enthusiasts who reported cosmetic damage to high-end GPUs after repeated use of the quick-release feature. While ASUS has not formally addressed the redesign, it acknowledges the issue—a stark contrast to its earlier dismissal of concerns as "typical wear-and-tear" after 60+ removal cycles. The controversy, first spotted in January 2025, escalated when users shared evidence of scratched PCIe pins on platforms like Reddit and Bilibili.
ASUS's global responses varied sharply: its US division downplayed functional risks, while ASUS China rolled out compensation, including motherboard replacements and store credits, and confirmed a redesign was underway. This regional split shows differing consumer protection norms, with China's aggressive compensation contrasting Western markets' reliance on warranty assurances. Competitors seized the moment. GIGABYTE's AORUS Japan publicly mocked ASUS with a 100-cycle stress test of its EZ Latch Plus, showcasing zero GPU damage—a direct jab at Q-Release Slim's durability. The campaign, echoed by GIGABYTE's Western accounts, emphasized rivalries in the premium motherboard segment. ASUS's quiet hardware fix avoids a formal recall, likely due to the niche impact—frequent GPU swaps are rare among mainstream users.
Sources:
Uniko's Hardware, via Tom's Hardware
ASUS's global responses varied sharply: its US division downplayed functional risks, while ASUS China rolled out compensation, including motherboard replacements and store credits, and confirmed a redesign was underway. This regional split shows differing consumer protection norms, with China's aggressive compensation contrasting Western markets' reliance on warranty assurances. Competitors seized the moment. GIGABYTE's AORUS Japan publicly mocked ASUS with a 100-cycle stress test of its EZ Latch Plus, showcasing zero GPU damage—a direct jab at Q-Release Slim's durability. The campaign, echoed by GIGABYTE's Western accounts, emphasized rivalries in the premium motherboard segment. ASUS's quiet hardware fix avoids a formal recall, likely due to the niche impact—frequent GPU swaps are rare among mainstream users.
17 Comments on ASUS Revamps PCIe Q-Release Mechanism Notorious for Scratching GPUs
Nvidia and ASUS can't design a safe connector for it's products? :slap:
:shadedshu:
Bring back PGA sockets and IDE cables. Let these kids suffer for a bit! </s>
however I think this slim version is different than the one of my board glad they got it fixed.
But what can be expected when marketroids are in charge instead of engineers?
I mean they've even sabotaged cooling of already flimsy and undersized VRMs with plastic garbages on top of VRM heatsinks... Don't you know it's never Nvidia's fault?
Though at least that fast wearing scrappy tiny toy fan chipset cooler was handiwork of Asus...
Nvidia fucks up quite a bit, not just AMD haha.
These are just 2 of the reasons (among many) that I haven't bought anything from either company in many, many years, and sold off all their parts that I did have...
Oh, the fools! If only they'd built it with 6,001 hulls. When will they learn?
I find it very sad when people claim that the nvidia graphic card power supply connector (no one else uses it usually) or the asus graphic card release mechanism have only up to 50 put in / put out cycles.
Personally I doubt ASUS and NVIDIA got that thing so I will get 100% a problem free product for the next 15 years of use.
Why not give 15 years internationally for 193 countries full replacement of the hole device without questioning the customer? that can not be a problem for a quality product ASUS / Nvidia ... ?
15 year fix any expansion card when an ASUS mainboard ruins the connectors.
there is still the possibility when you have a gigglebyte grafic card and the asus mainboard ruins the gold fingers your rma for the gigglebyte grafic card will be void. In my point of view you loose the warranty and RMA for not only the mainboard but more components. The internet is full with that from random people. From a technical perspective I would also decline rma when I get a graphic card with ruined gold fingers before even looking further in the issue. RMA declined - RMA case closed.
edit: #14 low tier asus mainboards like the asus prime x670-p mainboards for example do not get uefi updates, delayed uefi after ~4 weeks and have a buggy uefi. Personal experience. Only one USB port is capeable of usb booting. // there are several reasons to avoid further asus products for some people.
You want to be an (Q-Release) early adopter? Act like one.
I had to disassemble everything several times my hole setup when I wanted to install the vertical m2 "wifi" metal case and the wifi card.
I switched my case and back - I think at least 8 times put in and put out cycles.
Fractal Design Meshify 2 -> "user review" jonsbo D41 -> Fractal Design Meshify 2
There is the second gpu in this mainboard. I think at least 3 times put in and put out cycles.
MSI radeon 6800 z trio had to go after 3 months because of loud noise and always on rgb bar. I doubt the Powercolor 7800xt hellhound will be in that mainboard forever. I already looked in the radeon 9070xt offerings.
I added an Aftermarket AM5 cpu socket. I'm not sure If I had at that point a graphic card, but everything had to be pulled out to access fully the mainboard.
I changed the Air cooler. I do not know if I used the Arctic Freezer 33 on that board, but I used for sure Noctua NH-D15 than the Bequiet Dark Rock 5 (or whatever it is named).
I added offset AM5 mounting brackets for the AM5 cooler for Noctua. Not sure if I pulled at that point the graphic card out for easy access. I most likely did that.
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I'm always looking at other pc cases and other radeon graphic cards and other mainboards. Two years warranty motivated me a lot in the past to sell parts and buy something else. I do not want to gamble with equipment which is out of warranty. Certain presonus or corsair products died here recently in the two year period. Brand names are worth nothing
60 pull in and pull out cycles are not really much in my point of view.